Privacy Policy
Effective Date: 9th August 2025
At Sole Muse, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our Shopify-powered store.
1. Personal Information We Collect
When you visit our store, we automatically collect certain information about your device and how you interact with the site. Additionally, when you make a purchase, we collect order and customer details.
We collect the following types of information:
Device Information: Collected automatically using cookies, log files, and analytics tools (IP address, web browser, time zone, etc.).
Order Information: Name, billing address, shipping address, payment details (via Shopify's payment partners), email address, and phone number.
Account Information (if applicable): If you create an account, we store your login details securely.
Marketing Preferences: Only collected if you opt-in to receive marketing from us.
This information is referred to as “Personal Information” in this policy.
2. How We Use Your Personal Information
We use your Personal Information to:
Fulfill orders and provide customer support
Communicate with you about your order or inquiries
Send marketing emails or offers (only with your consent)
Screen orders for potential fraud or risk
Improve and optimize our store performance
3. Sharing Your Personal Information
We use Shopify to power our online store. Your data is stored securely through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
Third parties we share data with include:
Shopify (eCommerce platform): Processes orders and payments
Payment processors (e.g. Shopify Payments, PayPal): Securely process your payment information
Shipping providers: Fulfill and deliver your orders
Marketing & Analytics tools: Help us understand how customers use the site and improve your experience
We do not sell your personal information to third parties.
4. Shopify & Data Storage
Shopify is our store host. They provide us with the online e-commerce platform that allows us to sell our products. Your data is stored through Shopify’s data storage and is governed by their Privacy Policy.
If you are located in certain jurisdictions, such as the European Union, you have the right to access the personal information we hold about you and request that it be updated, corrected, or deleted.
5. Cookies
We use cookies to enhance your shopping experience, remember items in your cart, and analyze website usage.
You can opt out of cookies or manage preferences in your browser settings. Learn more about Shopify’s use of cookies here.
6. Data Security
We take reasonable precautions to protect your personal information. While no method is 100% secure, Shopify and our store implement best practices and encryption to keep your data safe.
7. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Correct or update your data
Request deletion of your information
Opt-out of marketing communications at any time
To make a request, email us at: hello@solemuse.com.au
8. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We encourage you to review it regularly.
9. Contact Us
If you have any questions, concerns, or requests regarding your personal information, you can contact us at: